Web Design

Mobile-First Booking Experience for a Family Entertainment Center

Redesigned a responsive website experience to improve clarity, streamline booking, and create a more engaging, trust-building experience for families planning events on mobile devices.

Year :

2026

Industry :

Amusement Center

Client :

Zero Gravity Jump Zone

Project Duration :

12 weeks

Featured Project Cover Image

Overview

Zero Gravity Jump Zone is a family entertainment center offering inflatables, arcade games, and party experiences. The project focused on improving mobile usability and creating a clearer path to booking.

Discovery & Research

Due to limited access to analytics, I used a structured research framework to evaluate usability and conversion gaps.

  • GA4 Simulation: Identified likely drop-offs between browsing and booking due to unclear CTAs

  • Microsoft Clarity Framework: Highlighted expected friction from long scrolling and lack of interaction cues

  • Mixpanel Funnel Thinking: Revealed gaps in the user journey from pricing → decision → action

The core issue: users were browsing, but not being guided toward booking.

Challenges

  • No clear booking CTA across key pages

  • Pricing content required excessive reading and comparison

  • Mobile experience lacked structure and hierarchy

  • Disconnected flow between gallery, pricing, and action

Design Solutions & Rationale

  • Introduced a clear booking flow from homepage → pricing → action

  • Designed structured package comparison layouts

  • Implemented a mobile-first content hierarchy for easier scanning

  • Connected pages through intentional CTAs and transitions

These changes reduced decision fatigue and guided users toward conversion.

Constraints & Considerations

  • No access to real user data or booking metrics

  • No live testing of booking flow improvements

Approach:

  • Applied funnel-based UX thinking

  • Used behavioral assumptions grounded in analytics tools

  • Focused on reducing friction and improving clarity

Outcome

The redesigned experience shifts from passive browsing to a guided booking journey, improving usability, decision-making, and conversion potential.

More Projects

Let’s connect on LinkedIn to stay in touch.

© Copyright 2026. All Rights Reserved by Crystal Hamilton

Web Design

Mobile-First Booking Experience for a Family Entertainment Center

Redesigned a responsive website experience to improve clarity, streamline booking, and create a more engaging, trust-building experience for families planning events on mobile devices.

Year :

2026

Industry :

Amusement Center

Client :

Zero Gravity Jump Zone

Project Duration :

12 weeks

Featured Project Cover Image

Overview

Zero Gravity Jump Zone is a family entertainment center offering inflatables, arcade games, and party experiences. The project focused on improving mobile usability and creating a clearer path to booking.

Discovery & Research

Due to limited access to analytics, I used a structured research framework to evaluate usability and conversion gaps.

  • GA4 Simulation: Identified likely drop-offs between browsing and booking due to unclear CTAs

  • Microsoft Clarity Framework: Highlighted expected friction from long scrolling and lack of interaction cues

  • Mixpanel Funnel Thinking: Revealed gaps in the user journey from pricing → decision → action

The core issue: users were browsing, but not being guided toward booking.

Challenges

  • No clear booking CTA across key pages

  • Pricing content required excessive reading and comparison

  • Mobile experience lacked structure and hierarchy

  • Disconnected flow between gallery, pricing, and action

Design Solutions & Rationale

  • Introduced a clear booking flow from homepage → pricing → action

  • Designed structured package comparison layouts

  • Implemented a mobile-first content hierarchy for easier scanning

  • Connected pages through intentional CTAs and transitions

These changes reduced decision fatigue and guided users toward conversion.

Constraints & Considerations

  • No access to real user data or booking metrics

  • No live testing of booking flow improvements

Approach:

  • Applied funnel-based UX thinking

  • Used behavioral assumptions grounded in analytics tools

  • Focused on reducing friction and improving clarity

Outcome

The redesigned experience shifts from passive browsing to a guided booking journey, improving usability, decision-making, and conversion potential.

More Projects

Let’s connect on LinkedIn to stay in touch.

© Copyright 2026. All Rights Reserved by Crystal Hamilton

Web Design

Mobile-First Booking Experience for a Family Entertainment Center

Redesigned a responsive website experience to improve clarity, streamline booking, and create a more engaging, trust-building experience for families planning events on mobile devices.

Year :

2026

Industry :

Amusement Center

Client :

Zero Gravity Jump Zone

Project Duration :

12 weeks

Featured Project Cover Image

Overview

Zero Gravity Jump Zone is a family entertainment center offering inflatables, arcade games, and party experiences. The project focused on improving mobile usability and creating a clearer path to booking.

Discovery & Research

Due to limited access to analytics, I used a structured research framework to evaluate usability and conversion gaps.

  • GA4 Simulation: Identified likely drop-offs between browsing and booking due to unclear CTAs

  • Microsoft Clarity Framework: Highlighted expected friction from long scrolling and lack of interaction cues

  • Mixpanel Funnel Thinking: Revealed gaps in the user journey from pricing → decision → action

The core issue: users were browsing, but not being guided toward booking.

Challenges

  • No clear booking CTA across key pages

  • Pricing content required excessive reading and comparison

  • Mobile experience lacked structure and hierarchy

  • Disconnected flow between gallery, pricing, and action

Design Solutions & Rationale

  • Introduced a clear booking flow from homepage → pricing → action

  • Designed structured package comparison layouts

  • Implemented a mobile-first content hierarchy for easier scanning

  • Connected pages through intentional CTAs and transitions

These changes reduced decision fatigue and guided users toward conversion.

Constraints & Considerations

  • No access to real user data or booking metrics

  • No live testing of booking flow improvements

Approach:

  • Applied funnel-based UX thinking

  • Used behavioral assumptions grounded in analytics tools

  • Focused on reducing friction and improving clarity

Outcome

The redesigned experience shifts from passive browsing to a guided booking journey, improving usability, decision-making, and conversion potential.

More Projects

Let’s connect on LinkedIn to stay in touch.

© Copyright 2026. All Rights Reserved by Crystal Hamilton